Rental Conditions

Our general terms and conditions & house rules at a glance!

General

  • The holiday accommodation is made available by handing over the house keys (physical or digital via Guestkey).
  • If no other arrangements have been made, the holiday accommodation must be occupied by the lessee by 6.00 p.m. on the day of arrival. Lessees who cannot arrive before this time must inform the lessor of this, in time.
  • Possible complaints regarding the holiday accommodation must be taken up with the lessor/owner immediately, at the start of the rental period, but no later than 24 hours after commencement of the rental period, in order to enable the lessor to resolve the complaint satisfactorily. After this period, no claim can be made for a defect in the accommodation.
  • Zeayou Zeeland is not liable for the consequences of theft, accidents, or damage to property of the lessee, except in the case of fault on its part. Even then Zeayou Zeeland can never be obliged to compensate more costs or damages than which normal third-party insurance would provide cover under these circumstances.
  • On the day of departure, the lessee must leave the holiday residence before 10.00 a.m., if no other departure time has been agreed.

Reservation and payment terms

  • The cancellation policy, modifying conditions and terms of payment for your reservation may vary by rate type.
  • The specific conditions applicable to your reservation can be found on your confirmation.
  • If you booked with an online booking agent, we kindly request you to contact them.
  • Are you planning to make a reservation and are you curious about the terms and conditions? During the booking process you can view the terms and conditions for each available rate before you make your final reservation.


Zeayou Zeeland